Privacy Policy

Last update: 09/28/2026

LFM 13, LLC, a Delaware limited liability company, doing business as LeafMart, subject to confirmation of the legal entity an ecommerce brand, store and website including all related information, content, features, tools, products, and services (collectively, the "Services"). We provide customers with a curated shopping experience and use personal information as described in this Privacy Policy.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit, access, or use our Services, make a purchase or other transaction, create or use an account, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use the Services.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, processing, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

1. PERSONAL INFORMATION WE COLLECT

For purposes of this Privacy Policy, "personal information" means information that identifies, relates to, describes, or can reasonably be linked to you or another individual.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be used to identify or be linked to an individual.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

This may include your name, billing address, shipping address, mailing address, telephone number, and email address.

Financial and Payment Information

This may include payment card information, financial account information, transaction details, form of payment, payment confirmations, and other information necessary to process payments and transactions.

Account Information

This may include your username, password, security questions, preferences, settings, and other information associated with your account.

Transaction Information

This may include products or services you view; products placed in your shopping cart, items added to a wish list, purchases, returns, exchanges, cancellations, and transaction history.

Communications

This may include information you provide when communicating with us, including customer service inquiries, questions, feedback, or other correspondence.

Device and Technical Information

This may include information about your device, browser, network connection, Internet Protocol (IP) address, and other unique identifiers.

Usage Information

This may include information about how and when you interact with, access, or navigate the Services.

2. SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use our Services, communicate with us, make a purchase, or otherwise provide information to us.
• Automatically through the Services, including information collected from your device when you use our Services or visit our website, including through cookies and similar technologies.
• From service providers and qualified vendors, including companies we engage to provide technology, payment processing, analytics, customer support, cloud storage, fulfillment, shipping, and other services.
• From business partners and other third parties, as permitted by applicable law.

3. HOW WE USE PERSONAL INFORMATION

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We may use personal information to:

• Provide and operate the Services;
• Process and fulfill orders;
• Process payments;
• Arrange shipping and delivery;
• Process returns, exchanges, and cancellations;
• Create, maintain, and manage customer accounts;
• Remember customer preferences and items of interest;
• Provide account and transaction notifications;
• Enable customers to post reviews;
• Provide customer support;
• Recommend products or services related to a customer's purchases or interests; and
• Otherwise improve and personalize the customer experience.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.

We may also use information about your interactions with the Services, including products you have viewed, purchased, or added to your cart, to provide or display advertisements for products or services on our Services or on other websites, subject to applicable law and your available privacy choices.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts;
• Help provide a secure shopping and payment experience;
• Detect, investigate, and respond to suspected fraudulent, illegal, unsafe, or malicious activity;
• Protect the security and integrity of our Services;
• Protect customers, users, and others; and
• Enforce our applicable policies and terms.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials. We recommend that you do not share your username, password, or other account access information with anyone else.

Communicating With You

We may use personal information to respond to inquiries, provide customer support, communicate with you regarding your account or transactions, and maintain our business relationship with you.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws and regulations; respond to valid legal processes, including subpoenas, warrants, and government requests; investigate or participate in civil discovery or litigation; enforce our terms and policies; and protect or defend our Services, rights, customers, users, or others.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties for legitimate business and operational purposes, subject to this Privacy Policy and applicable law.

These disclosures may include:

Service Providers and Vendors

We may disclose personal information to vendors and service providers that perform services on our behalf, including providers of:

• Information technology;
• Payment processing;
• Data analytics;
• Customer support;
• Cloud storage;
• Order fulfillment;
• Shipping and delivery; and
• Other business or technical services.

Business and Marketing Partners

We may disclose personal information to business and marketing partners for marketing, advertising, and related business purposes.

Depending on where you reside and applicable law, you may have the right to opt out of certain disclosures or processing of personal information for targeted advertising or other activities. We do not sell or share your personal information. We may sell, share, or otherwise use aggregated data about our customers that does not identify any individual.

At Your Direction or With Your Consent

We may disclose information when you direct us to do so, request that we do so, or otherwise consent to the disclosure. Examples may include information necessary to ship products directly to you or information shared through social media widgets or login integrations.

Affiliates and Corporate Transactions

We may disclose personal information to our affiliates or within our corporate group.

We may also disclose information in connection with an actual or proposed business transaction, including a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.

Legal and Protective Purposes

We may disclose personal information when it is reasonably necessary to comply with applicable legal obligations, respond to lawful requests from government authorities, enforce applicable terms or policies, investigate potential violations, or protect and defend the Services, our rights, customers, users, or others.

5. COOKIES PRIVACY CONTROLS

We may collect information automatically through cookies and similar technologies when you use our Services. The categories of technologies we collect provide working controls, such as:

• Essential functionality
• Preferences
• Analytics
• Advertising/targeting

Cookie settings and sale/sharing opt-out link: https://oag.ca.gov/privacy/ccpa

Global Privacy Control: https://oag.ca.gov/privacy/ccpa

State residents may have additional privacy rights regarding the collection, use, disclosure, sale, or sharing of their personal information.

Depending on where you live and applicable law, you may have certain choices regarding cookies, targeted advertising, or similar technologies.

6. LEAFMART AI

The Services uses LeafMart AI ("LeafMart AI") is an internal process to support, provide, and improve aspects of the Services.

Information submitted to or collected through the Services may be transmitted to and processed by LeafMart AI and by third-party service providers, including providers that may be located in countries other than the country in which you reside.

LeafMart AI processes information relating to your interactions with the Services to provide and improve features and functionality, model training, evaluation, advertising or cross-merchant profiling.

Certain enhanced features may incorporate information obtained from interactions with our Store, other merchants, and LeafMart AI. Where permitted by applicable law, LeafMart AI may process personal information in connection with these enhanced features.

Depending on where you live, you may have certain rights regarding the processing of your personal information for these purposes. Information about exercising applicable privacy rights is provided in the "Your Privacy Rights" section below.

7. THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a website or service that is not affiliated with or controlled by us, you should review that third party's privacy policy, security practices, and terms and conditions.

We are not responsible for the privacy, security, content, accuracy, completeness, or reliability of third-party websites or services.

Information that you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users of those platforms and may be used by those platforms or other parties in accordance with their own policies.

The inclusion of a third-party link does not, by itself, constitute an endorsement of that third party or its products, services, content, owners, or operators, except as expressly disclosed through the Services.

8. CHILDREN AND AGE RESTRICTION

The Services are not intended for children under the age of majority applicable in their jurisdiction. The minimum age of use of the LeafMart is 21. You must be 21 years of age or older to use this site or purchase products.

We do not knowingly collect personal information from children under the applicable age of majority.

If you are a parent or legal guardian and believe that a child has provided personal information to us, you may contact us using the contact information provided below and request that the information be deleted, subject to applicable law.

As of the date this Privacy Policy was updated last, we do not have actual knowledge that we "sell" or "share," as those terms are defined under applicable law, personal information of individuals under 21 years of age.

9. SECURITY OF PERSONAL INFORMATION

We use reasonable measures designed to help protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no security measure is perfect or impenetrable, and we cannot guarantee the absolute security of personal information.

Information transmitted over the Internet may not be completely secure while in transit. We recommend that you avoid using unsecured channels to communicate sensitive or confidential information to us.

10. RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Provide and maintain the Services;
• Maintain customer accounts;
• Complete transactions;
• Comply with legal and regulatory obligations;
• Resolve disputes;
• Enforce applicable agreements and policies; and
• Protect our legitimate business interests.

The length of time we retain information depends on factors such as the nature and sensitivity of the information, the purposes for which it was collected, our legal and business obligations, and applicable law.

11. YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:

Right to Access or Know

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information we maintain about you.

Right to Portability

You may have the right, in certain circumstances, to receive a copy of personal information we maintain about you and request that it be transferred to another party.

Right to Opt Out of Sale or Sharing / Targeted Advertising

Depending on where you reside, you may have the right to opt out of certain activities defined by applicable privacy laws like the "sale" or "sharing" of personal information or the processing of personal information for targeted advertising.

Right to Restrict or Object to Processing

Depending on applicable law, you may have the right to request that we restrict or stop certain processing of your personal information.

Withdrawal of Consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent. Withdrawal of consent does not affect the lawfulness of processing conducted before consent was withdrawn.

Marketing Communications

You may opt out of promotional emails by using the unsubscribed mechanism provided in those communications.

If you opt out of promotional communications, we may continue to send non-promotional communications, including communications relating to your account, purchases, transactions, or other Services.

12. EXERCISING YOUR PRIVACY RIGHTS

To exercise an applicable privacy right, please contact us using the information provided in the "Contact Us" section below.

Depending on applicable law, we may need to verify your identity before completing a privacy request.

You may also designate an authorized agent to submit a privacy request on your behalf where permitted by applicable law. We may require evidence that you authorized the agent to act on your behalf and may require you to verify your identity directly with us.

We will respond to valid privacy requests within the time periods required by applicable law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, additional privacy rights may apply to you under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA").

Where the CCPA applies to LeafMart, California residents may have the right, subject to applicable exceptions, to:

• Know the categories and specific pieces of personal information we have collected about them;
• Know the categories of sources from which personal information is collected;
• Know the business or commercial purposes for collecting, using, selling, or sharing personal information;
• Know the categories of third parties to whom personal information is disclosed;
• Request deletion of personal information;
• Request correction of inaccurate personal information;
• Opt out of the sale or sharing of personal information;
• Limit certain uses and disclosures of sensitive personal information, where applicable;
• Receive information in a portable format where required; and
• Exercise applicable privacy rights without unlawful discrimination.

California residents may exercise applicable rights using the contact information provided below.

Where required by law, LeafMart will recognize qualifying opt-out preference signals, including Global Privacy Control, in accordance with applicable California law.

LeafMart will not sell or share personal information as those terms are defined under California law, LeafMart will provide the required mechanisms for California consumers to exercise their opt-out rights.

14. CALIFORNIA NOTICE AT COLLECTION

This Notice at Collection is provided for California residents pursuant to applicable California privacy law. It describes the categories of personal information LeafMart may collect from or about consumers, the purposes for which the information may be collected or used, whether applicable categories may be sold or shared, and our general retention practices.

Where required by the CCPA, LeafMart will make this Notice at Collection available at or before the point at which personal information is collected.

Categories of Personal Information We May Collect

Depending on how you interact with LeafMart and the Services, we may collect the following categories of personal information:

15. PRIVACY COMPLAINTS

If you have a complaint or concern regarding our privacy practices or the way we process personal information, please contact us using the information below.

We will review and respond to privacy inquiries in accordance with applicable law.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal or regulatory requirements, or other operational considerations.

When we make changes, we will post the revised Privacy Policy on the Services and update the "Last Updated" date.

Where required by applicable law, we will provide additional notice regarding material changes.

17. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, or if you would like to submit a privacy request, please contact us at:

Privacy Email: support@theleafmart.com

For purposes of applicable data protection laws, LeafMart is the data controller of personal information processed through the Services, to the extent applicable.