Shipping & Delivery Standards
Last updated: 2026-10-07 · Version 1.1 (under counsel review)
The Leaf Mart is committed to providing reliable, timely, and trackable delivery of customer orders. Orders may be fulfilled directly by The Leaf Mart or by an approved fulfillment or vendor partner operating under The Leaf Mart's fulfillment standards.
1. Order processing
Orders are generally processed and prepared for shipment within 1–2 business days after payment authorization and order acceptance.
Orders placed on weekends or recognized holidays will generally begin processing on the next business day.
Once an order has shipped, customers will receive a shipping confirmation with tracking information when available.
2. Domestic U.S. shipping
The Leaf Mart and its approved fulfillment partners may use established carriers including:
- UPS
- FedEx
- United States Postal Service (USPS)
- Other reputable national or regional carriers when appropriate
Standard delivery: Most domestic orders are expected to arrive within 3–7 business days after shipment, depending on the customer's location, carrier, service level, and fulfillment location.
Expedited delivery: When available, customers may be offered expedited shipping options with estimated delivery of 1–3 business days after shipment.
Delivery to Alaska, Hawaii, U.S. territories, rural or remote locations may require additional transit time. Destination availability remains subject to the restrictions below; this estimate does not make an excluded destination available for shipping.
3. International shipping
The Leaf Mart does not ship products internationally unless the product and transaction are permitted under applicable U.S. export laws and the laws and regulations of the destination country.
International shipping is not currently offered. The legal condition above does not establish international shipping availability or a delivery estimate.
4. Where we ship
- Hemp-derived products ship to all U.S. states where federally legal under the 2018 Farm Bill and where the state has not enacted a contrary restriction. Excluded states are flagged at checkout before payment.
- Licensed cannabis products are available intrastate only, in accordance with the dispensary’s license. The marketplace blocks attempts to ship across state lines automatically.
- Domestic only. We ship to addresses in the 50 U.S. states and the District of Columbia. We do not ship internationally, to U.S. territories, to military addresses (APO/FPO/DPO), or to VA facilities.
5. Shipping rates
- Shipping is calculated per vendor at checkout. Multi-vendor carts may show separate shipping totals for each vendor.
- Shipping charges are shown in U.S. dollars (USD) and included in the order total you review before placing your order.
- Free shipping thresholds are vendor-specific and shown at checkout.
6. Signature on delivery
Products containing more than 0.3% Δ9-THC may require a 21+ adult signature on delivery. Carrier discretion applies.
7. Lost, damaged, or delayed packages
- Email support@theleafmart.com within 14 days of expected delivery for lost packages.
- Damaged packages: photograph the package and contents, then contact us within 7 days. Do not discard the original packaging.
- Carrier delays beyond our control are not eligible for shipping refunds, but we will reissue or refund products that do not arrive.
8. Address accuracy
Orders ship to the address you provide at checkout. We are not responsible for orders shipped to incorrect addresses entered by the buyer.
9. Contact
Shipping questions: support@theleafmart.com.